However, with so many options available, it can be overwhelming to know where to start. In this article, we will explore some key questions to ask a creative marketing agency to ensure they are the right fit for your life science startup.

What services do you offer?

It’s essential to understand the range of services an agency can provide. Are they focused on digital marketing, advertising, or branding? Make sure they can offer the services that align with your specific needs.

Have you worked with any businesses in my industry before?

Experience in your industry is crucial. An agency that has a track record of success in the life science sector will have a better understanding of the unique challenges and opportunities that come with it.

Can you provide examples of your work?

Ask for case studies or examples of previous work they have done in the industry. This will give you a sense of their style and approach, and how it aligns with your company’s goals.

How do you measure success?

It’s important to understand how the agency defines and measures success. Are they focused on ROI, brand awareness, or something else? Make sure their metrics align with your company’s objectives.

What is your pricing structure?

Understand the agency’s pricing model, whether it’s hourly, project-based, or retainer-based. This will help you budget for the engagement and avoid any surprise costs down the line.

What are your policies on revision and changes?

Ask about their policies on revisions and changes. It’s important to understand how they handle client feedback and how flexible they are in making changes to the project.

What kind of guarantee can you provide?

Some agencies may offer a guarantee of their work, such as a certain level of ROI or a specific increase in brand awareness. Understand what guarantees the agency can provide, and if they align with your company’s goals.

Do you have any promotions or discounts currently available?

It’s always worth asking about any current promotions or discounts that the agency may be offering.

When would be the earliest start date for our project?

Ask about the agency’s availability and when they can start working on your project. This will help you plan and set expectations.

Do you have any other questions for me?

A good agency will have their own questions for you and will be interested in understanding your company’s specific needs and objectives.


Finding the right creative marketing agency for your life science company is essential for the success of your marketing efforts. Asking the right questions, such as those mentioned in this article, will help you understand the agency’s capabilities and how they align with your company’s goals. By taking the time to find the right agency, you can ensure that your marketing efforts will be effective, efficient, and ultimately drive growth for your business.