visuveda®
VV WP Maintain
Technical Maintenance for Business Websites
Includes all plugin and software tool licenses
Perfect for small businesses, clubs, or solo professionals with a simple website and no ongoing content changes. A reliable base package to keep everything secure and up to date – so you don’t have to worry about a thing.
- WordPress Core & Plugin Updates
Regular updates of WordPress and all plugins used – either automatically or manually, with a backup and functionality check beforehand. Ensures security, stability and compatibility.
- Backup & Recovery
Daily, weekly or monthly backups (depending on the package) to external infrastructure. In the event of any issues, a backup can be restored at any time.
- Security Monitoring
Active monitoring for malware, bot traffic, login attempts, etc., including emergency response to security incidents.
Frequently asked Questions
How do you track and use the monthly hours?
How do you track and use the monthly hours?
We log every task in our project management tool (Wrike), visible to you at any time. This gives you transparency on what’s been done and how much time is left for the month. If something urgent comes up, we can shift priorities instantly.
What happens if we don’t use all hours in a month?
What happens if we don’t use all hours in a month?
The hours are reserved exclusively for you and are not carried over to the next month. This ensures we keep capacity free for your requests and can react quickly when needed.
What if we need more hours than our retainer includes?
What if we need more hours than our retainer includes?
If your requirements exceed the monthly allocation, we’ll let you know in advance and can either adjust the retainer or handle additional work at our agreed hourly rate.
How do Status Calls work?
How do Status Calls work?
Depending on your package, we schedule fixed calls (monthly, bi-weekly, or weekly) to review progress, align on priorities, and plan what’s next. These calls keep communication clear and make sure nothing falls through the cracks.
How do you approach new features or redesigns?
How do you approach new features or redesigns?
We follow a structured process: briefing → concept → implementation → review. For larger developments, we plan them in sprints and integrate them into the retainer hours or handle them as separate projects, depending on scope.
Do you work only with existing websites or also build new ones?
Do you work only with existing websites or also build new ones?
Both. We can take over ongoing care for an existing site or build a completely new one from scratch – and then maintain it through a retainer.
Why is it important to include license costs in the retainer?
Why is it important to include license costs in the retainer?
By bundling all necessary plugin and tool licenses into your retainer, you save time and avoid hidden renewal costs. It also ensures we can update and maintain these tools without interruptions.